Welcome

Welcome to Neráidas! Thanks for shopping.

If you are new to etsy, here's a helpful guide on HOW to MAKE a PURCHASE:http://www.etsy.com/help/article/339

All our jewelry pieces are created by hand, so no two items are identical. And that’s the beauty of the handmade products!

Payments

All items are carefully packaged and shipped within after the Paypal confirmation of payment, it depends if the piece is or not in stock. Your order will be shipped to your Etsy address.

Shipping

NEW OPTION SHIPPING: ★★ INTERNATIONAL EXPRESS DELIVERY SERVICE ★★ You can receive your order in a few days! It is important that you give us your phone number to use that special shipping service. You can write it down in a private ETSY CONVO.

USA FAST Priority shipping: 4-5 business days
EUROPE Fast priority shipping: 3-4 business days
Everywhere FAST priority shipping: 3-5 business days


Shipping days:

*All the parcels will be shipped each TUESDAY and FRIDAY. If you wish to receive your order by express mail contact through ETSY CONVO.

*For more safety all orders are shipped by REGISTERED MAIL*
You will receive an Etsy CONVO with a tracking number to follow the progress of your package.

Shipping in Spain : 2-3 business days
Shipping in Europe :1 week
Shipping in USA , Canada, and everywhere: (usually 2 weeks) up to 6 weeks.

Please be patient because sometimes the packages may suffer some delays. Nevertheless, if your order is taking much longer than usual, please contact us so we can work something out!

All the very best to you from Spain!

Refunds

If you are not satisfied with your jewelry, you will be fully refunded, excluding shipping costs, provided it has not been worn or damaged and is returned in the original packaging. If you want a refund you first have to contact us within 5 days after arrival.

Returning shipping costs are paid by the buyer. We are not responsible for lost/damaged packages that are shipped back to us.

Custom orders can NOT be refunded, as they are specially made.

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